FAQS

How do I find my photos?

If you were with a rafting company:

• Rafting photos are organized by:  year → day → rafting company you floated with.
• To find your pictures, click the “Find Your Photos” tab on the left of the home page.
• Click on the year, then click on the date of your trip.
• Once you are in the main gallery for the date of your raft trip, click on the name of the company you went rafting with. Your raft will be located within that gallery.

If you were a private boater:

• Rafting photos are organized by:  year → day → the brand of your raft.  
• To find your pictures, click the “Find Your Photos” tab on the left of the home page.
• Click on the year, then click on the date of your trip.
• Once you are in the main gallery for the date of your raft trip, click on the brand name of your raft. Your raft will be located within that gallery.

If you cannot find your photos please email me at [email protected] and provide the date of your trip, company or any descriptions about the raft you were on. I’m happy to help!       

Help! I can’t figure out how to place my order!

If you are having trouble navigating the order process, please feel free to give me a call at 406-531-6275 and I’m happy to walk you through the process.

If you are ordering the full series of photos in your raft’s gallery, you only need to select a single photo and then you can proceed to checkout. You will be ordering the full album without dragging all photos into the order!

Can I make unlimited prints with the digital download collection?

Yes you can! With all digital products you can make unlimited prints, share with friends and family, and have unlimited usage rights for personal use.    

How do I download my full digital gallery after purchase?

Once your gallery is purchased, you will receive an email usually within 24-48 hours after purchase.  This email will contain a link to your online gallery, a password and instructions.

• Click on link → Enter password provided in email.  
• Once you are in your gallery → Click on a photo and scroll your mouse to the upper left hand corner. A drop down menu will appear.  Scroll over the “Download” option.
• To download a single photo: select “Original.” Single photos will be downloaded right way.
• To download the full gallery: select “All Available Originals.” You will be prompted to enter an email. Provide email and your gallery will be sent to you as a zip file
  • Download your zip file. When this process is complete, a folder containing all your full resolution files will be located in the Downloads folder on your computer.
  • I recommend you move this folder to another folder on your hard drive and back up that hard drive, too.

If you are having problems with this process, please contact me for further assistance. I am happy to help! [email protected]

Do you give any group discounts?

Yes, I am happy to quote discounted group rates. Feel free to contact me ([email protected]) and provide the date of your trip, the company/raft names and numbers as listed on the site. (i.e. 7/14/2019 with Montana River Guides, rafts 2, 3, & 4). Group orders will be set up in a single digital gallery with all of your rafts included and can be shared/downloaded by everyone in the group. I’ll email you a special order invoice via PayPal. Within 24 hours of payment, you’ll receive an email with your digital gallery and download instructions.

What are your hours on the river?

I am typically on the water from 9:00 a.m. - 5:00 p.m. during the week and usually longer on weekends. Hours can vary depending on weather conditions and time of season.

If you are running an early morning or late evening trip that you would like photographed, please contact me to ensure that I capture your float! I’m very flexible and will always do my best to accommodate your trip. [email protected]

Are you available to photograph early and late in the season?

I am based out of Missoula, Montana, and I am usually available to photograph trips at any time.  In the early/late seasons I am available on request. Depending on water levels, I typically start photographing on the Alberton Gorge every day starting in mid-June through the beginning of September.

Which rafting companies do you photograph?

I photograph all commercial companies as well as private boaters who run the Alberton Gorge. Photos are posted daily and are available to view and for purchase.    

How do I reserve you for the day?

If you have a rafting trip and want to be sure I’m available, give me a call (406-531-6275) or email ([email protected]) and I will do my best to catch your trip. I am also available for professional headshots, portrait sessions, event coverage and any other photographic work that is specific to your needs. Feel free to contact me to let me know what you have in mind.  I would be pleased to work with you!